Jam
Bug reporting tool for teamsCapture the whole bug in one click
Highlights
What you can do with it
- A QA engineer reports a bug and the developer gets the full context in one link
- A product manager files an issue without any technical background
- A team traces a front-end error back through the backend
How to use it
- 1 Install the Jam extension in your browser
- 2 Open the page where the problem happens and click the extension icon
- 3 Click Report a Bug to capture the page and its data automatically
- 4 Annotate, blur or edit the screenshots and video as needed
- 5 Share the link with your development team
Who it is for
Pros
- Captures context that would otherwise be retyped or missed
- Instant replay shows the failure instead of describing it
- Integrations put the report where the team already works
Limitations
- Free access is a trial, with a paid version for continued use
- It is browser-based, so native app bugs are out of scope
- Captured pages can contain sensitive data, so blurring matters
What Jam is
Jam is a browser extension for reporting software bugs. The idea is that most of the time spent on a bug report goes into describing the environment and retyping logs, so Jam captures all of it in one click. Device details, browser data, console logs and network activity are collected automatically, and the reproduction steps are documented for you. The report becomes a link you can share, and an instant replay recreates what actually happened rather than relying on a written description. Reports can be annotated, blurred, edited and shared, which matters when a screenshot contains customer data. An AI debugger assists with root cause analysis, and backend tracing looks past the front end. It integrates with GitHub, Jira and Slack. A free trial sits alongside a paid version.
What you can do with it
- Capture a bug with one click, including device and browser details
- Collect console and network logs without copying them by hand
- Document reproduction steps automatically
- Annotate, blur and edit screenshots or video before sharing
- Replay the failure with instant replay
- Send the report into GitHub, Jira or Slack
Who it is for
- QA engineers who file bugs every day
- Product managers who need to report issues without technical detail
- Development teams that want the full context attached to every ticket
What to watch out for
Free access is a trial rather than a permanent tier, so ongoing use is a paid commitment. The extension works in the browser, so bugs in native or mobile applications are out of scope and need a different approach. Captured pages frequently contain sensitive information such as emails, tokens or customer data, so use the blurring and editing tools before you share a link anywhere. Finally, a report is only as good as the reproduction: if the bug is intermittent, one recording may not be enough, and you will need to capture it more than once.
FAQ
What does Jam capture automatically?
Device and browser information, console logs, network logs, and the reproduction steps. You click once and it collects the context a developer would otherwise ask for.
Can non-technical people file bugs?
Yes. The site pitches it as letting anyone report an issue and gather error information without any technical background, which is the product manager use case.
Does it integrate with our tools?
It supports integration with tools such as GitHub, Jira and Slack, so reports can travel into your existing workflow.
Is there a free version?
A free trial is offered alongside a paid version. Check the site for current pricing and what the trial includes.
Why it is free
What the official page says： free trial
Free limits, trial length and features are decided by the official site and can change at any time.
Product preview
Screenshot archived from the listing page, for preview only.
