Koji AI
AI customer research platform that runs interviews at scaleHundreds of AI interviews turned into insights in hours, not weeks
Highlights
What you can do with it
- A product manager learns user needs for a new product fast
- A UX researcher runs multi-market studies in local languages
- A founder tracks market trends on a real-time dashboard
How to use it
- 1 Register and log in to Koji
- 2 Create a project and build a discussion guide
- 3 Recruit participants and start voice, chat, or phone interviews
- 4 Read the auto-synthesized results on the dashboard and share reports
Who it is for
Pros
- Turns research questions into insights in hours
- Scales interviews across many participants and 30 languages
- GDPR-minded EU storage and no training on your data
Limitations
- AI interviews lack some depth of in-person research
- The free version has limits compared with paid plans
- Insight quality depends on how well you design the guide
What Koji is
Koji is an AI-native customer research platform. Instead of scheduling dozens of interviews by hand, you set up a study and it runs hundreds of AI-hosted voice and chat interviews at once. The AI listens, adapts, and digs into reasons, then the platform transcribes everything and synthesizes themes, sentiment, and quotes into real-time reports. That turns research questions into insights in hours rather than weeks. It supports 30 languages, offers recruitment and discussion-guide tools, stores data in the EU under GDPR, and says it will not use interview data to train models. There is a free version and paid plans.
What you can do with it
- Run large-scale voice, chat, or phone interviews with an AI host.
- Get automatic transcription, theme synthesis, and sentiment analysis.
- Run one study across 30 languages and many markets.
- Read results on a real-time dashboard and share reports.
Who it is for
- Product managers researching user needs and pain points.
- UX researchers running multi-market experience studies.
- Founders and customer success teams tracking sentiment and trends.
What to watch out for
AI interviews are fast but can lack the depth and nuance of in-person research, so treat them as one input rather than the whole picture. Insight quality depends heavily on how well you design the discussion guide. The free version has limits, and pricing and features can change, so check the current plan before running a large study. Behavior may vary across browsers and devices, so test before production use and consult the help docs if errors appear. Features and interface details may change between versions, so review the latest notes on the page before you start.
FAQ
Is Koji free?
There is a free version as well as paid plans for larger studies.
How does it handle data?
Customer data is stored in the EU under GDPR, and the platform says it will not use interview data to train AI models.
How many languages does it support?
It supports 30 languages, so one study can cover many markets with each participant in their own language.
What should I keep in mind?
AI interviews are less deep than in-person research, the free version has limits, and good results depend on a well-designed guide.
Why it is free
What the official page says： free version
Free limits, trial length and features are decided by the official site and can change at any time.
Product preview
Screenshot archived from the listing page, for preview only.
