FeedbackStream
AI-run customer interviews at scaleSend a link, collect feedback while you sleep
Highlights
What you can do with it
- Find out why users abandon a signup flow
- Collect reactions to a new product feature
- Gather experience feedback without booking calls
How to use it
- 1 Sign up and create an AI interview agent.
- 2 Set the questions and goals for the interview.
- 3 Generate a link and share it on your site, by email, or by SMS.
- 4 Let customers complete the interview.
- 5 Read the summaries and use the insight in your decisions.
Who it is for
Pros
- Free plan covers the basic workflow
- Interviews run without scheduling anyone
- Parallel collection gives volume quickly
Limitations
- AI interviews miss tone and follow-up nuance
- Response rates depend on how you distribute the link
- Interview data is personal data and needs careful handling
What FeedbackStream is
FeedbackStream is an AI customer interview tool. You build an interview agent, set the questions and goals, and send a link to customers, who complete the interview whenever it suits them. Results are collected in real time and returned as summaries and insights, and the system can run many interviews in parallel instead of one at a time. The argument for AI is that customers speak more candidly to a machine than to a person with a notepad. A free plan covers basic functionality, with premium plans for more credits and features.
The scale is the point. A human interviewer can run a handful of calls a week; an AI agent can collect a hundred responses overnight. That changes the kind of question you can answer, because a pattern across a hundred interviews is evidence in a way that six anecdotes are not. The link-based delivery also removes the scheduling friction that kills most research plans before they start.
What you can do with it
- Create an interview agent with your own questions
- Send a link by email, SMS, or on your site
- Collect many interviews in parallel
- Read real-time summaries and insights
- Turn results into product decisions
Who it is for
- Startups with no budget for a research team
- E-commerce teams testing a product change
- Software companies gathering feedback on new features
- Product managers who need volume, not anecdotes
What to watch out for
An AI interviewer cannot read tone, hesitate at the right moment, or chase an unexpected answer the way a person can, so depth suffers compared with a live call, and a confident summary can flatten an important caveat. Response rates depend entirely on how and where you share the link, and a badly placed link returns nothing. Interview responses are personal data, so confirm consent and review retention before you collect them. Free plan limits and pricing can change, and insight quality still depends on the questions you write, so a vague brief returns vague answers.
FAQ
How do customers take part?
Through a link you generate, which they open and complete at their convenience.
Is there a free plan?
Yes, a free plan with basic functionality, plus premium plans with more credits.
Why use AI instead of a human interviewer?
The product argues customers reveal more honest thoughts to an AI.
Why it is free
What the official page says： free plan
Free limits, trial length and features are decided by the official site and can change at any time.
Product preview
Screenshot archived from the listing page, for preview only.
