fluents AI
AI call center for inbound and outbound callsAutomated calls, reception, and sales agents in one place
Highlights
What you can do with it
- A sales team runs large outbound campaigns and uses the sales assistant to screen purchase intent and book appointments
- A customer service center uses 24/7 AI reception to route incoming calls automatically and cut the waiting queue
- An insurance company handles claims, quotes, and renewals with AI voice agents
How to use it
- 1 Register an account on the Fluents.ai site and start the free trial
- 2 Configure the features you need, such as API programmable calls, outbound dialing, or AI reception
- 3 Import the customer data for any outbound campaign you plan to run
- 4 Run the business, whether that means outbound calls, incoming calls, or appointment setting
- 5 Use the built-in analysis to review results and adjust your process and scripts
Who it is for
Pros
- Covers both directions: outbound campaigns and 24/7 inbound reception
- API access means calls can be wired into existing systems and workflows
- Aimed at regulated industries, with compliance and analysis features built in
- Free trial lets you test calls and workflows before committing budget
Limitations
- The free trial terms may change, and what is included after the trial is not spelled out on the page
- Automated calling is subject to rules about consent and calling hours, so you are responsible for staying compliant
- Setting up call flows, data imports, and integrations takes real setup effort
- Best suited to call-heavy industries; teams with little phone work may not get full value
What Fluents.ai is
Fluents.ai is an AI call center platform that automates both sides of a phone conversation. It runs outbound campaigns through a high-capacity dialer, answers incoming calls with a 24/7 AI front desk that routes callers and books appointments, and provides a conversational sales agent that screens leads. There is also an API so calls can be triggered from your own systems, and a web agent that adds voice interaction to a website. A free trial is available so you can test calls and workflows before paying.
What you can do with it
- Program voice calls through the API, including call flows, event triggers, and webhooks
- Run large outbound campaigns with compliance and analysis tools built into the dialer
- Let the AI front desk handle incoming calls at any hour, route them, and schedule appointments
- Add voice search and voice actions to a website through the web agent
Who it is for
- Sales teams running high-volume outbound calling and lead screening
- Customer service and support teams that want to cut manual call handling
- Healthcare organizations that need compliant voice interaction and appointment booking
- Insurance companies handling claims, quotes, and renewals over the phone
What to watch out for
The free trial is the entry point, and what happens after the trial, including pricing and included volume, can change, so confirm current terms before you rely on it. Automated calling carries real regulatory duties around consent, calling hours, and record keeping, and those obligations stay with you as the caller. Setup is not instant: call flows, customer data imports, and any API integration need planning and testing. It is aimed at call-heavy industries, so teams with little phone traffic may find the platform heavier than they need.
FAQ
Can I try Fluents.ai for free?
Yes, the page offers a free trial and says you can start using automated calls, workflows, and conversations for free right away.
Does it support outbound as well as inbound calls?
It supports both. The dialer handles large outbound campaigns, and the front desk feature covers incoming calls around the clock.
Which industries is it built for?
It is aimed at sales, support, healthcare, and insurance, with features such as appointment booking, claims handling, and quotes.
Do I need developers to set it up?
Basic configuration can be done in the interface, but API programmable calls, webhooks, and system integration generally need technical work.
Why it is free
What the official page says： for freefree trial
Free limits, trial length and features are decided by the official site and can change at any time.
Product preview
Screenshot archived from the listing page, for preview only.
