SaleWisely
Omnichannel sales and service inboxOne inbox for WhatsApp and social channels
Highlights
What you can do with it
- A cross-border seller answers WhatsApp and Instagram questions in one inbox
- A brand deploys an AI shopping assistant on its website
- A support team runs segmented broadcasts and tracks conversions
How to use it
- 1 Register a free account on the official site.
- 2 Connect the channels you use, such as WhatsApp or Instagram.
- 3 Set up team members, assignment rules, and permissions.
- 4 Enable AI customer service and configure the knowledge base.
- 5 Turn on real-time translation and choose languages.
- 6 Build customer profiles, then run campaigns and read the reports.
Who it is for
Pros
- Free version available with a desktop client
- One inbox replaces several channel apps
- Translation in more than 70 languages helps cross-border work
- AI agents take the repetitive load off the team
Limitations
- Channel authorization can be fiddly and may need business verification
- AI replies need a well-built knowledge base to be accurate
- Automated messages can feel spammy if broadcasts are overused
- Free version limits are not detailed, so check before scaling
What SaleWisely is
SaleWisely is an AI sales and customer service platform that pulls messaging into one place. Chats, comments, and direct messages from WhatsApp, TikTok, Instagram, Facebook, and other channels land in a single unified inbox, so a team is not switching between five apps. On top of that sit AI agents that recognize intent, answer repetitive questions, and hand off to a person when the conversation gets complicated. Real-time two-way translation covers more than 70 languages, so a customer writes in their language and your team replies in its own. There is a customer management layer that aggregates profiles, behavior, and orders, plus automated workflows, analytics, segmented broadcasts, and routing links and codes for tracking where each customer came from. A free version and a desktop client are available.
What you can do with it
- Read and reply to WhatsApp and social messages from one dashboard.
- Let AI agents handle repetitive questions and escalate the rest.
- Translate both sides of a conversation in real time.
- Build customer profiles and track behavior and orders.
- Run segmented broadcasts and attribute every lead to its source.
Who it is for
- Cross-border e-commerce sellers and global brands.
- Merchants who want an always-on shopping assistant.
- Social media operations and customer service teams.
What to watch out for
Connecting channels is the first hurdle. WhatsApp and similar platforms require authorization and sometimes business verification, and that process can take longer than expected or fail, so confirm your accounts qualify before you plan around the platform. AI reply quality depends entirely on the knowledge base behind it; a thin or outdated base produces confident wrong answers to customers, which is worse than no automation. Broadcast messaging is easy to overuse, and aggressive segmented sends read as spam and can hurt deliverability and brand trust. The free version limits are not detailed, so check them against your message volume before you move real traffic onto it. Finally, consolidating customer conversations means consolidating personal data, so review your privacy obligations before switching everything over.
FAQ
Is there a free version?
Yes. The listing describes a free version and a desktop client.
How many languages does it translate?
More than 70, with two-way real-time translation between customer and team.
How do I track where customers come from?
Routing links and codes are generated per channel, giving source attribution from ad or scan through to deal closure.
Why it is free
What the official page says： free version
Free limits, trial length and features are decided by the official site and can change at any time.
Product preview
Screenshot archived from the listing page, for preview only.
